Return Conditions

• Items must be unused and in original condition.
• Returned in original packaging.
• Due to the handmade nature of our products, slight variations are normal and not considered defects.

Damaged or Broken Items (Important)

We carefully pack all orders, but if your item arrives damaged:

• Contact us within 48 hours at support@remorocco.com with photos.
• We will send a replacement or full refund immediately.

100% Satisfaction Guarantee — No risk shopping.

Return Shipping

Customers are responsible for return shipping unless the item is damaged or incorrect.

Refunds

Once we receive your return, refunds are processed within 3–5 business days to your original method of payment.